A Belle member asked
Vials Delivered but...
11 replies · Questions and ask the experts · Oct 2026
I received my first shipment today and the vials are a dark brown color with a label wrapped all the way around them. I can’t see into them so I’m unable to check to make sure they aren’t cloudy or if they have particles in them. Honestly, I can’t even tell if there is anything in them the vials are such a dark color. Has anyone else had this?
- Belle member
My shipment came from Hillstone.
- Belle member
Yes I was told in this case to take a good look before you inject when it's in the needle
- Belle member
@member mine came from Hillstone also. Once you draw it up you can see if its clear. Mine is perfect. No issues.
- Belle member
Also hillstone
- Belle member
In my experience when they are in amber colored vials it’s because the product inside is light sensitive. To check the solution tip it up side down and look at the top portion. You should be able to see solution. Regarding checking for clarity the only way you can do this is to check the solution you draw up into your syringe.
- Belle member
My MicB12 is the same. Just draw out first dose and you'll be able to see if any imperfections. MicB12 is pink so easy to see. Belle is great with customer service so reach out if any issues!
- Belle member
@member - I have reached out but you gave me a much better answer. Thank you!
- Belle member
@member - Thank you so much for telling me this!
- Belle member
@member you!
- Belle member
@member - thank you!
- Belle member
Hello. Glad you got some good advice. Have the best day
Shared by Belle members about their own experience. Not medical advice: ask your care team before changing anything.