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Starting Belle or switching from another provider: what do I need?

From the Belle care team · Updated

Short answer: you do not need a referral, a diagnosis or a prior prescription to start with Belle. Our medical team does the review. If you are switching from another provider, bring proof of your current dose.

What the intake asks for

The online intake takes about ten minutes. Have these handy:

A licensed provider reviews your answers. If they need anything else, you will hear from the medical team in your patient portal. See How does Belle's telehealth service work? for each step.

Switching from another provider or program

If you want to stay at the dose you are on now, upload proof of it during intake. Any one of these works:

  • A photo of your current prescription, label or vial showing the dose
  • The concentration and the number of units you take
  • A letter from your previous provider
  • A screenshot from your previous provider's or pharmacy's portal showing your dose

Without proof, your provider may start you at the standard beginning dose and step it up every 4 weeks as you tolerate it. That is a safety step, because your body may not tolerate a higher dose after a break, or when the source of the medication cannot be confirmed.

Heads up: take a photo of your vial label before you use up your last dose. It is the easiest proof to lose.

Your new vial may also list a different concentration than your old one, which changes the units you draw. See Dose vs. concentration: why your vial says a bigger number.

Who can use Belle

You need to be 18 or older and located in one of the 50 U.S. states or Washington, D.C. Some health conditions rule out certain treatments. For GLP-1s, see Is a GLP-1 right for me, and who should not take one?

Need help? Send us a note in Messages in your patient portal.

See all of Getting started

Didn't find it? Ask the care team.

Messaging is included in your treatment, and a real person answers.

Text
877-359-1724Almost any hour, 7 days a week
Call
888-541-6003Mon to Fri, 8 am to 6 pm MT. Leave a message after hours and we'll call you back.