SMS - Privacy Policy

Last updated: August, 2025

Terms of Service for Belle Health LLC (“Belle,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, services, and products, including any telehealth consultations, wellness products, or digital content provided through Belle (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.


If you do not agree to these Terms, please do not use our Services.

1. Infomaton We Collect

  • Mobile phone numbers provided by you.
  • SMS and MMS message content, metadata (timestamps, carrier).
  • Interaction data (opt‑in date, opt‑out date, HELP requests).

2. How We Use the Information

  • To send appointment reminders, account updates, and promotional offers (if you opted in to promotions).
  • To respond to your HELP requests.
  • To improve our messaging services and comply with carrier audits.

3. Sharing and Disclosure

We do not sell, rent, or share mobile information, text‑message consent, or opt‑in data with third parties for their marketing or promotional purposes. Data is shared only with our SMS platform provider and telecom carriers to deliver messages.

4. Your Choices

You may opt out at any time by replying STOP. You may request information we hold or ask us to delete your data by emailing care@joinbelle.com.

5. Security

We employ administrative, technical, and physical safeguards aligned with HIPAA and NIST standards to protect SMS data from unauthorized access.

6. Data Retention

Opt‑in and messaging logs are retained for four years, then securely deleted.

7. Children's Policy

We do not knowingly collect information from anyone under 13.

8. Contact Us

If you have questions about these Terms, please contact us at:

Belle Customer Support