Can I use my HSA or FSA to pay for Belle?

Yes, most HSA and FSA providers accept Belle. If yours doesn't, you can pay with a regular card and submit the receipt to your administrator for reimbursement.

Paying with your HSA or FSA card

Enter your HSA or FSA card at checkout the same way you would a regular debit card. Most providers accept Belle directly.

One thing to know: Belle can't split a single order across two cards, so whichever card you use has to cover the full charge.

If your card is declined

Some administrators don't accept telehealth charges directly. If your card is declined, your order isn't stuck. Here's what to do:

• Pay with a regular credit or debit card so your treatment isn't delayed.
• Download your receipt from your patient portal.
• Submit that receipt to your HSA or FSA administrator for reimbursement.

Getting your receipt

You can download a printable receipt for any paid order, and your prescription document if your administrator asks for it. See How to get a receipt or invoice (HSA / FSA).

Letter of medical necessity

Many administrators ask for a letter of medical necessity before they'll reimburse a claim. Belle provides one on request. Message the care team from your patient portal and we'll send it to you.

Who decides what's covered

Your HSA or FSA administrator decides what your plan covers. Belle can't confirm eligibility on their behalf, and coverage varies between plans.

What Belle can do is give you the documentation they ask for: an itemized receipt for every order, and a letter of medical necessity on request.

Need help? Select Messages in your portal (on a phone, tap the chat bubble) and we'll help.