What is Belle Rewards and how does it work?
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Belle Answers · Account and billing · Updated Oct 20, 2026
Belle Rewards is how Belle thanks you for being a patient. Everyone's included automatically, with no sign-up and no fee. You earn Belle Credit, which is money on your Belle account that goes toward your future orders.
How you earn Belle Credit
- 5% cash back on every eligible purchase: this is 5% of what you actually pay, after any discounts or promo codes. Shipping, taxes, and gift cards don't earn cash back, and the part of an order paid with Belle Credit doesn't earn cash back.
- Milestone rewards for staying with Belle: $25 at 3 months, $50 at 6 months, and $100 at 1 year.
- A birthday reward: $20 each year around your birthday.
- One-time rewards: $5 for logging your initial weight, $5 for logging your first shot, and $15 for joining the Belle Community.
To get the Belle Community reward, join with the same email address you use for your Belle account so we can match it to you. It's added to your account automatically, usually within 2 days of joining, once we've matched your email.
Rewards are added to your account automatically. There's nothing to claim.
How milestones are counted
Your time counts only while you have at least one active treatment.
- You pause or cancel one treatment but another is still active: nothing changes. Your count keeps going.
- You pause everything, or cancel your last active treatment while a paused one remains: your count pauses too. When you restart, it picks up where it left off. You don't lose any time.
- You cancel everything: your count starts again from the day you come back. Milestones you already reached stay earned, so your next reward is the next milestone up.
Your milestone time is counted from when you started on the current Belle portal, not from when you first joined Belle.
When you can spend it
Cash back is added to your account after your order is paid. Credit you earn on a purchase is held for 30 days before you can spend it. That gives an order time to settle. Until then, it shows on your Rewards page as pending, with the date it becomes available.
How your credit is used
- To have your Belle Credit go toward your orders on its own, open your Rewards page, go to Using your rewards, and turn on Apply my rewards automatically. Then it goes toward your next order or renewal with no code to enter. If your rewards aren't going toward a bill, check that this is turned on.
- If it's turned off, your credit stays on your account until you choose to use it at checkout in the Shop.
- It can cover your whole order. If it does, your order shows no payment due and still ships as usual.
- Your oldest credit is used first.
- Belle Credit has no cash value. It can't be cashed out, refunded as cash, transferred to someone else, or combined between accounts.
When credit expires
- Most rewards expire 365 days after they're added. This includes cash back, birthday, logging, Belle Community, and 3-month milestone rewards.
- Your 6-month and 1-year milestone rewards don't expire with time.
- If you cancel everything, your earned credit stays in your account for up to 90 days after you cancel. After that, any unused credit expires, including 6-month and 1-year milestone rewards.
- Credit that was already due to expire sooner keeps its own earlier date.
- If you come back before it expires, your credit goes back to its normal expiry date.
- Pausing doesn't affect your credit at all.
If an order is refunded
The cash back you earned on that order is removed in proportion to the refund. Milestone, birthday, logging, and Belle Community rewards aren't affected.
Where to see your rewards
1. Sign in to your patient portal.
2. Click your initials in the top right and select Rewards, or tap the Belle Rewards card on your Home page.
3. Your balance shows your Belle Credit, what you've received to date, and anything still pending.
Who can earn
All Belle patients are included. Belle Rewards covers Belle treatments and products only. Purchases from other brands, and purchases paid through Medicare, Medicaid, TRICARE, or another government health program, don't earn rewards.
Does Belle Rewards affect my treatment?
No. Your provider makes decisions about your prescription based on your health alone. Rewards have nothing to do with it.
How this works with refer-a-friend
Refer-a-friend is separate from the rest of Belle Rewards. You still get $75 in account credit for each friend who's new to Belle once they pay for their first order, and your friend gets a discount too. That credit lands in the same balance. Friends you refer are also part of Belle Rewards from their first order. See [How does the Belle refer-a-friend program work?](https://www.joinbelle.com/help/articles/how-does-the-belle-refer-a-friend-program-work)
If a reward is missing
If you expected a reward and don't see it in your portal, message us and tell us which reward it was. We'll check it for you.
Related articles
- [How do account credits work?](https://www.joinbelle.com/help/articles/how-do-account-credits-work)
- [How does the Belle refer-a-friend program work?](https://www.joinbelle.com/help/articles/how-does-the-belle-refer-a-friend-program-work)
- [How to use promo codes, discount codes, and earn referral credit](https://www.joinbelle.com/help/articles/how-to-use-promo-codes-discount-codes-and-earn-referral-credit)
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Education only, not medical advice.