What's in my MIC+B12 shipment and what to expect?

If you've ordered MIC-B12 as a standalone product (not combined with a GLP-1 medication), your shipment will look different from what you may be used to. This is completely normal — MIC-B12 does not require refrigeration, so it ships without the temperature-controlled packaging used for GLP-1 medications.

What's in the box?

Your MIC-B12 order arrives in a standard UPS shipping box — no styrofoam cooler and no ice packs. Inside you'll find:

• A small Belle-branded zipper bag containing your medication vial
• Syringes and alcohol wipes for your prescribed dosing schedule

That's it — and that's exactly how it should arrive. Your injection instructions may also be on the vial packaging or an insert, and they are always available in your Belle patient portal.

Why does it look different from my GLP-1 shipment?

GLP-1 medications (tirzepatide and semaglutide) must be refrigerated and ship with ice packs and insulated packaging to stay cold during transit. MIC-B12 does not need to be refrigerated, so there's no need for cold-chain packaging.

If you ordered MIC-B12 together with a GLP-1 medication, both items will ship in the same temperature-controlled package with ice packs — because the GLP-1 requires it. In that case, your shipment will look like a standard GLP-1 delivery.

A note on injecting it

MIC-B12 is given as an intramuscular (IM) injection — into the muscle, not under the skin. This is a different technique than GLP-1 injections. Step-by-step instructions and a full video walkthrough are in "How do I store, handle, and inject MIC+B12?" and in your Belle patient portal.

Need help?

If something looks off with your shipment or you have questions about your MIC-B12 order, just let us know and we'll help.