Have a question about your care, your order, or where to start? Our team is here to help. Send us a message and a real human will get back to you soon.
Contact our team
How quickly will someone respond to my message?
We aim to reply within 24 hours—often much sooner during business hours. You’ll always hear back from a real person.
Can I call or text instead of using the form?
Yes! If you prefer, you can text or call us directly. We’re here to support you in the way that’s easiest for you.
Text us: +1-877-359-1724
Call us: +1-888-541-6003
What types of questions can I ask?
Whether you’re wondering about a product, your order, a refill, or how a treatment works, we’re happy to help. For anything medical or about your treatment specifically, our medical team can step in to assist.
What if I have a medical question?
Speak with our medical team directly. Schedule an appointment at a time that works best for you.
Do you have live chat or support hours?
Yes we do! Just select the "chat" icon on our website. Our team is very fast during business hous. Give us a few hours and we'll get you the right answer.
